For any support issues not covered below, please contact us at firstname.lastname@example.org.
Adding a connection on transcend is easy. Simply follow the steps below to add your Family & friends as connections.
If the person you wish to add is already a Transcend user:
If the person you wish to add is NOT already a Transcend user:
Media: use this field to easily add up to 5 additional photos or videos to your moment/memory.
Tags: Type any tags you wish to add to your post. This makes finding posts easier in the future by searching for tags. For example: “birthday,” “vacation,” “Summertime,” “Baseball,” etc.
Who is in this memory?: Tag who was in this memory (users will not be notified if they are tagged)
Location: Tap to choose the location of the moment/Memory, or create a new location. Example: “Home”
Who can view this memory: Decide exactly who can view your post. You can select individuals, or select any of your “Orbits” to quickly share with a group of individuals. “Only Me” is selected by default, as your privacy is important to us. Want to share something with the world? Select the “Public” Orbit and everyone will be able to view the content you shared.
Telling the story behind the moments you capture is where the magic is! Use this section to share what a moment means to you, or why it is special. It’s these stories that bring your posts to life!
Don’t have time to complete your post? No problem. Simply press “Save Draft” and you can finish it later. Your post will be waiting for you in the “Drafts” section of your Legacy.
This is where the content you create lives. It is organized by the date of the moments and memories that you have added to it.
When others visit your Legacy, they will ONLY see the content that they have the permissions to view. This way everyone has their own unique view of your Legacy based upon what you have specifically chosen to share with them.
In life, we all have people that make up our universe - inside Transcend, we call this your “Orbit.” You can organize your connections by Orbit, and make sharing content with specific groups easy.
* How to's best viewed on desktop
Today, the Orbits are:
When you create content, you select the individuals, or Orbit(s), that you would like to share with.
This section has two views, “Orbits” & “Public”
Moments is where you go to view/browse content that others have created.
With “Orbits” selected you will see any content that has been shared with you by any of your Transcend connections, in the order it was shared.
Toggle the Moments switch to “Public” to view all public content that has been shared on the Transcend platform.
You can tap on any post within your feed to expand it and view it’s details or additional media.
You may also tap on the Message button to send a private message along with a thumbnail of the post you are sending a message about.
As always within the moments section there is No advertisements, no nonsense.
Starters are an easy way to dive right in and begin using Transcend. If you’re not sure where to start, this is the spot.
There are two types of starters: Ones you send to others, and ones you answer yourself.
To Answer: These starter prompts are crafted to inspire you to share moments, and memories from your life;s journey. The content you create from these starters will live on your Legacy.
To Send: These Starter prompts are designed to inspire authentic, purposeful communication with the people in your life. When you send a prompt to another person, it will automatically start a chat and send the starter within it.
Here you can find all of your Transcend notifications. You can tap on any notification to be taken to it’s associated memory or chat thread.